With an extended set of features, SCRAM Nexus® has moved beyond the traditional case management system. Now SCRAM Nexus® Case, the software focuses on the outcomes of the client while ensuring supervision and compliance. Built on evidence-based practices (EBP) and existing departmental policies, Nexus Case is an interactive case management system for treatment courts, community corrections, and probation and pretrial agencies.
Community corrections departments are adopting and applying evidence-based practices (EBP) into their day-to-day supervision tasks and experiencing positive results. But with a lack of data and analytics, how can departments know if all clients are being treated equally? The SCRAM Nexus® software platform provides powerful analytics allowing supervision officers to measure potential disparity and examine if implicit bias is affecting outcomes.
The policy landscape for community corrections is rapidly changing. Supervision officers are being pressured to do their jobs faster, more efficiently, more effectively, and with fewer resources in order to keep up and adhere to new policies and policy changes. But how can corrections departments achieve this, all while implementing evidence-based practices into day-to-day decision making?
As jail depopulation continues to move inmates into community corrections programs, the demand has increased for these departments to effectively manage more clients with the same resources. Officers need smarter tools to navigate larger workloads and give clients the best opportunity to succeed in order to deliver on the promise that core corrections practices can impact recidivism.
The Columbia County Probation Department supervises justice-involved individuals through drug and alcohol testing, referring them for counseling and treatment, and maintaining a close view of how well clients are complying with court-ordered probation. This mission, combined with the intrinsic challenges faced by members of the community, is what led the department to implement the latest technology to successfully accomplish the task.
Modern-day community supervision faces constant challenges—budget constraints, increasing officer responsibility, growing caseloads, and more. New technology is helping combat these challenges to make officers’ day-to-day tasks easier and more efficient and help probation and parole departments effectively integrate evidence-based practices (EBP) into existing policies and procedures to help clients succeed.
Community corrections agencies gather a considerable amount of information on their clients and the services that they provide, but rarely is that information cultivated to evaluate program effectiveness. With so much data, corrections departments struggle to identify and implement changes to program models. SCRAM Nexus’ powerful analytics give officers the information they need to make data-driven decisions that increase program and client success.
Communication between corrections officers and their clients is largely manual, oftentimes with minimal or no record of the interactions. Officers generally spend 60% of their time on administrative tasks and only 40% on client engagement, creating unbalanced responsibilities and workflow inefficiency. But when SCRAM TouchPoint® is integrated with SCRAM Nexus®, officers can communicate with their clients like never before.
The most influential factors in behavior modification programs are the certainty and swiftness of incentives and sanctions delivered. SCRAM Nexus is the first-ever decision support software that compiles a client’s behavioral data and automatically recommends the proper magnitude of evidence-based responses so supervision officers can assign incentives and sanctions swiftly and reliably.
Community corrections officers often have caseloads of anywhere from 50 to several hundred clients at a time. With caseloads of that size, individually managing clients and tracking their progress can seem insurmountable. But new technology has emerged that can automate and streamline the case management process, allowing officers to spend time on the important tasks.