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For clients under community supervision, one common point of noncompliance revolves around proper electronic monitoring device upkeep—making it the officer’s job to constantly stay in contact with clients. But with SCRAM TouchPoint®, clients are automatically sent routine EM device notifications directly to their smartphone, helping increase client compliance and removing the need for officers to intervene.

Community corrections departments across the country are harnessing the power of technology to streamline day-to-day tasks and client engagement. Probation and parole officers are using mobile technology, for example, to monitor and check-in with their clients. The SCRAM TouchPoint® remote check-in feature can not only save time for officers but help increase client compliance.

Text messaging is the most used method of communication among smartphone users—in fact, 97% of users text at least once a day. What if community corrections departments could leverage this increasingly popular method of communication in their daily client interactions? With the SCRAM TouchPoint® mobile app, officers can enhance client engagement by harnessing the ease and popularity of text messaging.