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SCRAM Systems products and solutions provide alcohol monitoring and location monitoring solutions for community corrections and evidence-based practices.

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SCRAM TouchPoint

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[Case Study] SCRAM TouchPoint® Helps Columbia County Supervise Clients During COVID-19 Pandemic

The Columbia County Probation Department supervises justice-involved individuals through drug and alcohol testing, referring them for counseling and treatment, and maintaining a close view of how well clients are complying with court-ordered probation. This mission, combined with the intrinsic challenges faced by members of the community, is what led the department to implement the latest technology to successfully accomplish the task.

Construction Man With Phone
Case Study

Columbia County Probation Finds Success with Mobile Supervision During a Pandemic and Beyond

Program Overview  Nestled between the Hudson River to the west and Massachusetts to the east, sits the small rural community of Columbia County, New York. Local farms span the landscape and provide the area with fresh meat, eggs, herbs, and produce. Many of the 60,000 residents are employed in blue-collar professions in the construction, retail, …

SCRAM Blog

Enhance Billing and Collections with TouchPoint® + AllPaid

With paper invoices, manual bookkeeping, and keeping records up-to-date, client billing and collections is often a time consuming and cumbersome process. But through the SCRAM Systems and AllPaid partnership, supervision agencies can easily generate invoice notifications using SCRAM TouchPoint’s Text-to-All feature—saving officers time while increasing collections.

SCRAM Blog

Securely Manage and Share Important Documents Using SCRAM TouchPoint®

With stay-at-home and safety orders during the COVID-19 pandemic, the reliance and need for technology in community corrections has never been higher. The SCRAM TouchPoint® Client Engagement Mobile app’s document management feature provides a safe and secure way for clients and officers to digitally send and receive important paperwork, removing the need for in-person contact.

SCRAM Blog

Improve Client Engagement and Communication with SCRAM Nexus® + Mobile

Communication between corrections officers and their clients is largely manual, oftentimes with minimal or no record of the interactions. Officers generally spend 60% of their time on administrative tasks and only 40% on client engagement, creating unbalanced responsibilities and workflow inefficiency. But when SCRAM TouchPoint® is integrated with SCRAM Nexus®, officers can communicate with their clients like never before.

Probation officers get creative with technology during pandemic

SCRAM Blog

SCRAM TouchPoint® — Making Curfew Management Easy

State laws typically allow courts to impose curfews on criminal defendants as a condition of pretrial release or successful discharge from probation. SCRAM TouchPoint® for curfew management is an affordable, standalone monitoring and engagement tool designed to provide clients with an easy, user-friendly way to complete on-demand or scheduled location checks and check-ins right from their smartphone.