Decision support software for community corrections and treatment courts.
SCRAM Nexus Case compiles all client data—such as risk and need profile, treatment participation, and drug and alcohol monitoring—and automatically refers clients to a supervision model and outside services to produce the best outcomes. By synthesizing progress and treatment data, the evidence-based algorithms recommend appropriate incentives and sanctions based on behavioral science and agency policy. Detailed reporting and visual analytics provide additional insights into clients, program performance, and more, allowing officers better allocation of their time and resources.
With Nexus Case, community corrections departments, treatment courts, and providers can finally have the tools they need to create better client outcomes and improve community safety.
Nexus Case provides dynamic supervision planning based on a client’s risk, needs, and offense, and recommends the proper magnitude of incentives and sanctions grounded in science, agency policy, and real-time client information.
Improved Day-to-Day Supervision
Nexus Case streamlines data management and supervision tasks, giving officers more time to focus on client interactions. Officers can access all client information and view a comprehensive list of upcoming tasks and recommended actions.
Data-Driven Program Management
Nexus Case gives officers unprecedented visibility into client, caseload, and program data to support better outcomes. Officers can track what happens throughout a client’s journey and interactive reports and analytics surface valuable trends.
Ready to see SCRAM Nexus Case in action? Schedule a demo today!
Automated Supervision PlansCase Plan BuildingService Provider Referrals
Supervision Plans in a Fraction of the Time
SCRAM Nexus Case streamlines client onboarding by making it quick and easy to input and upload assessment information, client demographics, and client history. The decision support system compiles client data to automatically create policy- and evidence-based supervision plans with clear advancement criteria, so officers and clients understand what is expected to succeed.
Build a Dynamic Case Plan with a Spectrum of Services
SCRAM Nexus Case provides agencies with the ability to build and manage dynamic case plans for their clients, including a spectrum of services data officers can compare—like officer/client contact, drug testing attendance and results, and treatment session attendance. These unique and interactive plans are designed to focus on actionable officer interactions with clients.
The full-featured system streamlines client onboarding to match appropriate client reporting, activities, supervision terms, interventions, and services delivery.
Connect Clients with the Services They Need to Succeed
Nexus Case integrates with internal and external providers and automatically refers clients to services like treatment, alcohol/electronic monitoring, drug testing, and more. This automation not only saves officers time but engages clients in the services they need quickly.
Terms of SupervisionClient Associates
Apply and View Special Terms to a Client’s Plan
It is imperative to know what special and standard conditions are included in a client’s probation order—such as travel restrictions or illicit drug use. The Terms of Supervision feature helps simplify the process of viewing all requirements of an order and can be viewed all in one place. The Max Supervision date also helps prevent officers from over-supervising their clients, which may lead to negative impacts on client outcomes.
A Full Picture Into a Client’s Influencers
When building a case plan, SCRAM Nexus Case provides a full picture of a client’s circle of associates. This insight can be achieved by building a reference between the client and their positive influencers, such as family, friends, and mentors as well as a restricted network of associates, like gang members.
Data Compilation & Synthesis
Real-Time Data SynthesisOfficer Workload Page
A Constant and Automated Feedback Loop of Information
SCRAM Nexus Case integrates with external sources to synthesize real-time client data—like monitoring compliance, meeting attendance, drug test results, and more—into meaningful insights. This allows officers to have more productive client interactions during office appointments and home visits.
Everything an Officer Needs—All in One Place
Officers can view daily priorities and identify immediate action items, sorted by daily or missed supervision activities, clients’ pending intake, or daily appointments. Officers can also assign incentives and sanctions, review mobile check-in data, and more.
Client DashboardProvider Portal
Access All Client Data in One Location
The client dashboard makes it easy for officers to view client data and information, including a client summary, case planning, and metrics. The intuitive client activity calendar provides a visual view of upcoming activities, infractions, missed tests and appointments, monitoring compliance, and more.
Seamless Communication Between Officers and Providers
The provider portal facilitates data collection, client evaluation, and communication between officers and treatment providers. Client activity—such as appointment attendance, progress, critical events, and more—is automated back to Nexus Case, immediately visible to the officer.
Achieve Better Outcomes with Recommended Responses
SCRAM Nexus Case recommends the proper magnitude of incentives and sanctions based on a client’s risk and need, agency policy, client data, and more. When applied swiftly and certainly, the evidence-based recommendations produce the best outcomes. Nexus Case also shows if recommendations were overridden or not given, providing insight into how well officers are adhering to department policy.
Create Responses Tailored to Agency Policy
Nexus Case gives officers the ability to create and manage custom incentives based on existing departmental policies to best suit their unique programs and support proximal and distal client behavior goals.
Data Visualizations Detail Client Progress
The client metrics tab shows a client’s compliance against supervision criteria so officers can identify trends in their progress. And the “time in phase” measurement offers a visual cue into how long a client has been supervised and time until they complete their plan.
SCRAM TouchPoint + SCRAM Nexus Case
Automated RemindersSecure Messaging
Keep Clients Accountable and Compliant
When integrated with Nexus Case, the SCRAM TouchPoint mobile app sends clients confirmations when appointments are scheduled and automated reminders for upcoming court, treatment, and other appointments. Additionally, clients can receive monitoring equipment reminders for their SCRAM CAM, Remote Breath, and GPS devices.
Seamless and Modern Client Communication
Communication between officer and client is streamlined with TouchPoint’s secure, text-like messaging feature. Read receipts let officers know when a client has received and viewed messages. Message transcripts can act as an audit trail and be reviewed and printed at any time.
Confirm Client Information Anytime, Anywhere
TouchPoint allows clients to complete scheduled or on-demand check-ins right from their smartphone. Clients answer configurable questions and verify key information, adding an additional layer of supervision and accountability.
Virtually View Client Documents
Clients can upload important documents via TouchPoint that officers can securely access and manage, like driver’s license, paystubs, victim impact panel certificate, treatment attendance slips, and more.
Reporting & Analytics
SCRAM Nexus Case provides users with a four-tiered approach to analytics with over 80 visualization tiles. Each tier includes data from the previous tier, creating a higher-level aggregate view of client, officer, and agency performance, enabling supervisors with the visibility needed to make informed, data-driven decisions.
Client PerformanceOfficer Dashboard
Remarkable Insight into Client Progress
Within the Client Metrics tab is Client Performance analytics, which gives officers insight into how a client is performing with assigned activities, such as drug tests and court appointments. Case Measurement analytics offer feedback into how well officers are fulfilling client contact standards, including the certainty, swiftness, and percent of skipped incentives and sanctions.
Configurable Dashboards Display the Data Officers Need
With the ability to add, remove, and reposition relevant data tiles, officers can create their own custom dashboard to gain unparalleled knowledge into their entire caseloads.
Supervisor AnalyticsAgency Analytics
Officer Performance Data At Supervisors’ Fingertips
This analytics tier allows supervisors to view summary statistics around officer performance, adoption of policy, and their clients’ progress. Supervisors can also utilize this data to analyze challenges and training needs, prepare coaching sessions, and initiate case audits.
Unprecedented Data Into Agency Performance
Agency analytics provide vital, high-level information and valuable insights by rolling up data from all other tiers to determine how the agency is performing as a whole. Agency leaders can slice data in dynamic reports by client typology, demographics, model, provider, service, and more. Nexus Case also provides data about supervision model performance so leaders can assess which models are working and adjust them accordingly to address specific program needs.
Ready to see SCRAM Nexus Case in action? Schedule a demo today!