In the world of community corrections, no two clients are the same; tailoring supervision to individual client risk levels is crucial for effective rehabilitation and reintegration into the community. Understanding this need, SCRAM Systems has enhanced the SCRAM TouchPoint® Client Engagement mobile app to include innovative location features for low-risk clients that empower supervising officers with greater visibility and control.
The TouchPoint app has already revolutionized client engagement through streamlined communication, biometric check-ins, and automated reminders. Now, with a variety of location tracking options, it provides an even more robust solution for managing lower-risk caseloads.
A New Dimension of Location Supervision
These new features offer a nuanced approach to location monitoring, ideal for clients who don’t require the stringent tracking of a traditional GPS device, but still require some level of monitoring.
Passive 24/7 Location Tracking with Customizable Intervals: This foundational feature enables agencies to receive continuous location data from the client’s smartphone, passively collected in the background. Random biometric check-ins help ensure it is the correct client carrying the phone and being tracked. TouchPoint also provides the ability for officers to customize the time intervals and receive a location point every 5, 10, 15, 30, or 60 minutes, around the clock. This helps ensure consistent visibility and flexibility to match the client’s specific risk profile and supervision requirements.
“Locate Now” for On-Demand Verification: Building on the foundation of passive tracking, the “Locate Now” feature offers immediate, on-demand location verification. With a simple tap, supervising officers can request a real-time location of the client’s smartphone. This is invaluable for quickly confirming a client’s presence at a specific location, addressing a concern, or verifying a check-in, providing a targeted and efficient approach to supervision when specific insights are needed.
“Pursuit Mode” for Targeted, High-Frequency Tracking: For those rare instances where a lower-risk client’s behavior warrants more immediate attention, the “Pursuit Mode” feature allows officers to temporarily activate higher-frequency location updates, delivering one GPS point each minute for 15 minutes. This provides critical, near real-time location data, enabling swift response and ensuring safety if a client deviates from their supervision plan or if a situation requires rapid intervention.
Benefits for Low-Risk Caseloads
These advanced location features offer a multitude of benefits for agencies overseeing lower-risk clients:
- Enhanced Accountability with Flexibility: Clients are held accountable for their general whereabouts without feeling overly restricted, promoting a sense of responsibility and self-management.
- Proactive Intervention: While designed for lower-risk clients, the ability to activate “Locate Now” or “Pursuit Mode” provides a crucial safety net, allowing for proactive intervention if a situation escalates.
- Seamless Integration: These location features can also be an added supervision measure for clients being monitored for alcohol, creating an extra layer of surveillance if needed.
- Data-Driven Decision Making: The collected location data, combined with check-in information and messaging logs, provides a comprehensive picture of client activity, supporting data-driven decisions regarding supervision adjustments and outcomes.
The SCRAM TouchPoint Client Engagement mobile app, with its expanded location capabilities, offers a smarter supervision solution for low-risk caseloads. It can be used as a standalone supervision solution or in conjunction with other SCRAM Systems monitoring technologies. By providing a spectrum of location features, it empowers agencies to deliver tailored supervision that is both effective and efficient, ultimately contributing to successful client outcomes and safer communities.
Click here to explore the full capabilities of the SCRAM TouchPoint app and its new location features.
