The SCRAM TouchPoint® mobile app enhances communication between clients and officers while making criminal justice service programs more efficient. With secure and stored messaging, configurable mobile phone check-ins, and automated electronic monitoring reminders, SCRAM TouchPoint® increases compliance by helping both low- and high-risk clients successfully complete the terms of their supervision.
TouchPoint works with an agency’s existing SCRAM electronic monitoring caseload and data from the app integrates seamlessly with our software solutions to help enhance supervision and save officers time on client engagement tasks. TouchPoint can also be used as a standalone monitoring and engagement tool in probation, pretrial, and parole departments.
By installing the TouchPoint to their device, clients are set up for success. Push notifications automatically alert clients for check-ins, monitoring tasks, and upcoming appointments, helping them stay accountable.
Agents can upload and store client services, support links, and documents to TouchPoint for easy client access, such as participant forms, treatment centers, job interview tips, crisis centers, and more. Having links and documents readily available eliminates the need for officers to search for this important information.
Officers can save time by simultaneously sending important announcements or messages to all or a portion of clients on their caseload.
TouchPoint can house up to six preferred languages for clients to choose from, increasing the ease of communication between officer and client.
Boost Compliance and Engagement – SCRAM TouchPoint® Simplifies Client Check-Ins and Reminders
Contact UsThe SCRAM TouchPoint® mobile app provides secure messaging, configurable mobile check-ins, and automated monitoring reminders for streamlined communication between clients and officers.
Text-like messages make it easy for clients to communicate with their supervising officer—a modern way to help them complete the terms of their monitoring program.
Clients answer program-configured check-in questions directly from their smartphone, making it easy to stay on top of their supervision plan.
Reminders on upcoming appointments and obligations help clients meet their supervision requirements.
Push and in-app notifications prompt clients to take action on the most common electronic monitoring tasks (i.e., charge device) to keep them accountable. Reminders to schedule office appointments help clients meet their supervision requirements.
Clients can securely upload and share important documents with their supervising agent electronically.
