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24/7 Monitoring Center

Our 24/7 Monitoring Center Team

The SCRAM Systems Monitoring Center works as an extension of your team, providing ongoing training and support, assisting with research and reporting, and making expert recommendations to continually optimize your program’s efficiency. Our Certified Data Analysts are available 24/7/365 via phone, email,  web, or chat in order to assist you with any questions that you may have.

SCRAM PMC 24/7 Customer Service

Tailored Monitoring Options

From round-the-clock program support to robust reporting and formal court support, our standard daily monitoring fee includes the most extensive range of services in the industry.

For customers and programs looking for additional support, SCRAM Systems also offers extended monitoring packages and customized options. Optional services include automated and manual out-bound calls to officers or participants, data entry, and high-priority alert investigation and resolution.

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SCRAM Program Management Center Customer Service

Online, On-Demand Training and Support

All of our documentation and training materials are available online for immediate, on-demand access. We also provide email support to maximize responsiveness and offer a diverse menu of on-demand support options.

  • Live U.S.-based support technicians
  • Sophisticated support tools

All data received from SCRAM devices through SCRAMnet is subject to a rigorous data analysis and review process conducted by our team of professionally-trained analysts.

SCRAM Program Management Center Training Programs

Sobering Up Blog

Drunk Driving Deaths Dipped in 2017. But That’s Not the Whole Story.

In 2017, 10,874 people lost their lives in drunk driving crashes, according to recent data from the National Highway Traffic Safety Administration (NHTSA). Based on the reported numbers, alcohol-impaired driving deaths dropped 1.1% from 2016.

SCRAM in the News

Alcohol-sensing ankle monitors the latest tool against repeat DUI incidents in Lake County

With nearly 1,800 DUI arrests in 2016, Lake County has the one of the highest rates of drunk driving in Illinois. A new alcohol monitoring program is designed to keep repeat offenders sober, 24-hours a day.

Client Voices

SCRAM CAM Testimonial

Hear Ron talk about his struggles with alcohol and how SCRAM CAM helped get his life back on track.