Mobile engagement that keeps supervision connected between appointments.
SCRAM TouchPoint® helps agencies communicate with participants, manage mobile check-ins, send reminders, share resources, and document activity through one secure supervision app.
Research shows that smartphone access and timely text reminders can help reduce missed court and supervision touchpoints. For agencies, the opportunity is not just reaching participants. It is making between-appointment engagement easier to manage, track, and document.
91%
Most U.S. adults own a smartphone, making mobile practical.
~20%
Text reminders reduced warrants for missed court dates.
29%
Late text reminders reduced missed supervision visits.
THE CHALLENGE
Phone calls, texts, reminders, check-ins, and resource sharing may all happen between appointments. But when that activity lives across disconnected tools, teams spend more time tracking what happened, confirming follow-through, and deciding what needs attention.
Programs need a structured way to see between appointments:
MOBILE MONITORING
SCRAM TouchPoint helps agencies manage participant communication, check-ins, reminders, resources, and documented engagement between appointments.
Programs can use TouchPoint as a standalone mobile engagement and tracking solution for lower-risk populations or as an added layer of connection within broader electronic monitoring programs.
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Participants use the TouchPoint app to complete check-ins, receive reminders, exchange messages, join video calls, and access program resources from their smartphone.
Each interaction can capture key activity details, including check-in status, photos, location points, messages, and timestamps. That information is documented in the dashboard, giving teams a clearer view of engagement between appointments.
KEY FEATURES
Manage participant check-ins, messages, reminders, resources, and engagement activity in one mobile workflow.
Verified Mobile Check-ins
Photo, location, and response details for mobile check-ins.
Documented Messaging
Two-way messaging with documented communication.
Location-Verified Activity
GPS details that help confirm participant activity.
Document & Resource Sharing
Provide required forms, resources, and e-signatures.
Secure Video Check-Ins
Secure video communications for remote participant contact.
Automated Reminders & Alerts
Scheduled prompts for appointments and required actions.
Easy App Access
Available through Google Play & Apple App Store
Scheduled and on-demand check-ins help teams confirm participation without chasing separate updates or manual records. Each check-in can capture photo confirmation, GPS location, timestamps, program-defined responses, and phone-based biometric verification, such as face or fingerprint authentication.
Check-in activity is documented in the program dashboard, helping teams review what was completed, what was missed, and where follow-up may be needed.
Verified Mobile Check-ins
Photo, location, and response details for mobile check-ins.
Scheduled and on-demand check-ins help teams confirm participation without chasing separate updates or manual records. Each check-in can capture photo confirmation, GPS location, timestamps, program-defined responses, and phone-based biometric verification, such as face or fingerprint authentication.
Check-in activity is documented in the program dashboard, helping teams review what was completed, what was missed, and where follow-up may be needed.
CONNECTED MONITORING
SCRAM TouchPoint can support supervision on its own or work alongside device-based monitoring and SCRAM software, helping agencies stay connected around GPS, alcohol, drug, and remote breath activity.
GPS, alcohol, drug, and remote breath tools for programs that need added visibility, testing, or accountability.
Dashboards, alerts, reports, and workflows that help teams manage activity across their caseload.
Discuss your monitoring goals and find the right solution for your court, agency, or program.
