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Frequently Asked Questions

Over the past 15 years we’ve received our fair share of questions. Select a tab below to see some of the most frequently asked client questions and answers about our monitoring technologies. You can also read our Health and Safety Notice.

For specific questions or concerns about your device or case, please contact the company or agency that is handling your monitoring. Check your Participant Agreement or court paperwork for contact information or click here to locate your SCRAM Systems Authorized Service Partner.

If you need to sign up for monitoring, click here to locate a provider in your area.

SCRAM CAM

SCRAM CAMSCRAM Remote Breath

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I’ve been ordered to wear a SCRAM CAM bracelet. How do I get started?

If you need to sign up for monitoring with SCRAM CAM, click here to locate a provider in your area.

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Do I have to be court ordered to wear a SCRAM CAM Bracelet?

No. You may voluntarily participate in the SCRAM CAM program. To get more information on signing up for SCRAM CAM monitoring, please contact your local SCRAM Systems Authorized Service Provider.

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How much does it cost to wear SCRAM CAM?

Program charges vary based on your individual sentence, local program parameters, your financial obligations, and other services associated with your monitoring. There is typically a one-time installation fee and a recurring monitoring fee, usually charged weekly or every two weeks. Your program may require you to prepay for your monitoring a week or two in advance. Talk with your supervising agency or local SCRAM Systems Authorized Service Provider for details on costs.

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Does the bracelet make noise?

When the SCRAM CAM Bracelet takes a reading every 30 minutes, a light buzzing sound can be heard, but is generally reported to be “discreet."

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I don’t have a landline in my home. How do I connect my SCRAM Base Station?

The SCRAM Base Station can connect using a traditional landline, digital phone line, a cellular network, or your home Internet using Ethernet or Wi-Fi. Talk to your agent or SCRAM provider about the right connection option for your home. If your agent allows you to connect your base station to your Wi-Fi, click here to set up your connection.

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What products should I avoid using while wearing SCRAM CAM?

You should not consume food or beverages that contain alcohol. As noted in your SCRAM Program Participant Agreement, you should also avoid using products on or near the bracelet that contain alcohol. The application of small quantities of cologne or perfume in areas far from the bracelet should not be problematic. 

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Can I travel and go through TSA screening?

Whether or not you can travel is up to your supervising agency. Check with your agent before your trip. We also recommend that you carry your paperwork that addresses your participation in a SCRAM CAM monitoring program. When passing through security, inform the TSA agent that you are wearing an electronic monitoring device that you cannot remove. The TSA agent may swab the bracelet and test it and pat down the area around the bracelet. However, you should be permitted to pass through security while wearing the SCRAM CAM Bracelet.

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Is it safe to wear SCRAM CAM during an MRI, X-Ray, or CT scan?

You cannot wear a monitoring bracelet if you need an MRI. You will need to contact your supervising agent before your medical appointment to make arrangements to have the bracelet removed prior to the procedure. Your agent may have additional requirements. You can also read our Health and Safety Notice.

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Can I exercise with the bracelet on? Will it flop around and will that register as tampering?

Exercise does not impact the functions of the bracelet. For comfort, you might want to wear a sweatband or a sock just below or over the bracelet to prevent it from “bouncing” on the ankle bone. Just make sure nothing gets between the bracelet and your leg.

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Can I wear boots or leggings?

You can’t wear anything that comes between the skin and the bracelet. You can wear boots or leggings on top of the bracelet, however some clients report that wearing boots can cause the bracelet to rub against their skin.

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Will I set off alarms when I go through security checkpoints, like leaving a department or convenience store?

No. It’s no different than your cell phone or any other jewelry you might wear.

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Can I shower? What about swimming or hot tubs?

You are not allowed to submerge the bracelet in water (swimming pools, hot tubs, the bath tub). You can shower, and in fact, you need to shower in order to keep the area around the bracelet clean. You can view the SCRAM CAM Participant Video for a demonstration of the best way to clean regularly around the bracelet.

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Can I wear cologne or perfume?

Applying a small amount of cologne or perfume to areas far from the bracelet should not be problematic. However, you should avoid using any products on or near the bracelet that contain alcohol, as outlined in your Program Participant Agreement. Be aware that if the bracelet detects environmental alcohol from a product like perfume, your supervising agent may view this as an attempt to tamper with the device and you may be held accountable for violating your Program Participant Agreement.

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What lotions can I wear?

As outlined in your Program Participant Agreement, avoid lotions with alcohol on or near the bracelet.

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Can I spray tan?

Absolutely not.

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Can I use hair coloring/hair dye?

As outlined in your Program Participant Agreement, you should avoid using any alcohol-containing products on or around the bracelet. Many clients are exposed to hair color and other similar products without any issues. When in doubt, talk to your PO or supervising agent.

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What if I kiss someone who has been drinking?

Kissing someone who has been drinking has no impact on SCRAM CAM testing or results.

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What if I have a question that isn’t answered here?

If you have additional questions or have a question specific to your situation, please contact the company or agency handling your monitoring. Check your Participant Agreement or court paperwork for contact information or click here to locate your SCRAM Systems Authorized Service Partner.