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Frequently Asked Questions

After 13 years and nearly half a million clients, we’ve received our fair share of questions. Select a tab below to see some of the most frequently asked client questions and answers about our monitoring technologies. You can also read our Health and Safety Notice.

For specific questions or concerns about your monitoring, please contact the company or agency that conducted your installation. Check your Participant Agreement or court paperwork for contact information, or click here to locate your SCRAM Systems Authorized Service Partner.

If you need to sign up for monitoring with a SCRAM device, click here to locate a provider in your area.

SCRAM CAM

SCRAM CAMSCRAM Remote Breath

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I’ve been ordered to wear a SCRAM CAM bracelet. How do I get started?

If you need to sign up for monitoring with SCRAM CAM, click here to locate a provider in your area.

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How do I go about getting a SCRAM CAM device?

If you need to sign up for monitoring with SCRAM CAM, click here to locate a provider in your area.

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Do I have to be court ordered to wear a SCRAM CAM Bracelet?

No. You may voluntarily participate in the SCRAM CAM program. To get more information on how to voluntarily enroll in a SCRAM program, please contact your local SCRAM Systems Authorized Service Provider.

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How much does it cost to wear SCRAM CAM?

There is typically a one-time installation fee and a requirement that you pay all or contribute to the daily monitoring fee. Program charges can vary based on your individual sentence, local program parameters, other financial obligations, etc., so you will need to talk with your supervising agency or local SCRAM Systems Authorized Service Provider for details

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Does the bracelet make noise?

When the SCRAM CAM Bracelet takes a reading every 30 minutes, a light buzzing sound can be heard, but is generally reported to be “discreet."

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I have a digital phone line. Will that work with the SCRAM Base Station?

The SCRAM Base Station can work with an analog or digital phone line.

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How do I connect the SCRAM Base Station?

The SCRAM Base Station can connect using a traditional landline, digital phone line, cellular, or your home Internet using Ethernet or Wi-Fi. If your agent allows you to connect your base station to your Wi-Fi, click here to set up your connection.

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What products should I refrain from using while wearing SCRAM CAM?

We recommend you avoid using any products on or near the bracelet that contain alcohol. The application of small quantities of cologne or perfume in areas far from the bracelet should not be problematic. Avoid lotions or any other products with alcohol on or near the bracelet.

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Can I travel and go through TSA screening?

Whether or not you can travel and leave your current jurisdiction is up to your supervising agency. Please be sure to check first with your agent. We also recommend that you carry your paperwork that addresses your participation in a SCRAM CAM monitoring program. When passing through security, inform the TSA agent that you are wearing an electronic monitoring device that you cannot remove. The TSA agent may “swab” the bracelet and test it. However, you should be permitted to pass through security while wearing the SCRAM CAM Bracelet.

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Is it safe to wear SCRAM CAM during an MRI, X-Ray, or CT scan?

You cannot wear a monitoring bracelet if you need an MRI. You will need to contact your supervising agent prior to a scheduled appointment to make arrangements to have the bracelet removed prior to the procedure. Your agent may have additional requirements.

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Can I exercise with the bracelet on? Will it flop around and will that register as tampering?

Exercise will have no impact to the functions of the bracelet. For comfort, you might want to wear a sweat band or a sock rolled down to prevent the bracelet from “bouncing” on the ankle bone. Just make sure nothing gets between the bracelet and leg.

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Can I wear boots or leggings?

You can’t wear anything that would go between the skin and the bracelet. You can wear boots or leggings over the top, but be cautious that boots could cause the bracelet to rub and even create a blister.

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Will I set off alarms when I go through security checkpoints, like leaving a department or convenience store?

No. It’s no different than your cell phone or any other jewelry you might wear.

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Can I shower? What about swimming or hot tubs?

While you are not allowed to submerge the bracelet in water (swimming pools, hot tubs, the bath tub), you can shower, and in fact you need to shower in order to keep the area around the bracelet clean. You can check out the SCRAM CAM Participant Video for a demonstration of the best way to clean regularly around the bracelet.

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Can I wear cologne or perfume?

We recommend that you avoid using any products on or near the bracelet that contain alcohol. The application of a small amount of cologne or perfume in areas far from the bracelet should not be problematic. But please be aware that if it does trigger an alcohol alert, you will be held accountable with your supervising agent.

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What lotions can I wear?

Avoid lotions with alcohol on or near the bracelet.

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Can I spray tan?

Absolutely not.

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Can I use hair coloring/hair dye?

We recommend that SCRAM CAM clients refrain from using any alcohol-containing products on or around the bracelet. Many clients are exposed to hair color and other similar products without any noticeable transdermal alcohol concentration (TAC) detections. When in doubt, we recommend reporting the questionable activity to your PO or supervising agent so that notes may be placed in your client record to take the activity into consideration while analyzing the data.

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What if I kiss someone who has been drinking?

Kissing someone who has been drinking has no impact on SCRAM CAM testing or results.